Content Guideline

Last Revised : October 5, 2019 allows users to contribute different kinds of content, including reviews, photos, videos, events, votes, tips, direct messages, and more. Playing nice is not rocket science, but just in case, we have put together these general guidelines. Please read the instructions below and also check Author Rules and our Listing Guide for specific types of content that you might contribute to the site.

Inappropriate content:

Colorful language and imagery are beautiful, but there is no need for threats, harassment, lewdness, hate speech, and other displays of bigotry.


Conflicts of interest:

Your contributions should be unbiased and objective. For example, you should not write reviews of your own business or employer, your friends’ or relatives’ business, your peers or competitors in your industry, or companies in your networking group. Business owners should not ask customers to write reviews.


Promotional content:

Unless you are using your Business Owners Account to add content to your business’s profile page, we generally frown upon promotional material. Let us keep the site useful for consumers and not overrun with industrial noise from every user.



Please make sure your contributions are relevant and appropriate to the forum. For example, reviews are not the place for rants about a business’s employment practices, political ideologies, extraordinary circumstances, or other matters that do not address the core of the consumer experience.



Do not publicize other people’s private information. Please do not post close-up photos or videos of other patrons without their permission, and please do not post other people’s full names unless you are referring to service providers who are commonly identified by or usually share their full names.


Intellectual property:

Do not swipe content from other sites or users. You are a smart cookie, so write your reviews and take your photos and videos, please!


Demanding payment:

Beyond merely asking for a refund to remedy a bad experience, you should not use removing or posting your review as a way to extract cash from a business, regardless of whether you have been a customer.